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With over 10 million Australians on Facebook or Twitter, it only makes sense that our customers, or anyone for that matter, should be able to contact us via social media.

Lumo Energy is on Facebook and Twitter to offer our customers another channel to make contact with us and find out more about the services we provide. With over 6.6 million Aussies logging into the Facebook or Twitter daily, it is becoming a primary news and information source for the average online user, hands up who found out about the latest breaking news via social media.  It is for this reason that we use social media to talk about industry news, interesting facts about gas and electricity as well as any promotions we are running, you may even stumble across some funky videos or games that will help you pass the time. Continue reading “Find Lumo Energy on Facebook and Twitter” »


We’ve heard your comments, we’ve listened to your feedback, and now we’ve changed our invoices so that they’re plain and simple. To make things easy, we’ve also put together a simple video tutorial so you know exactly what’s changed on your invoices and so you can keep track of your energy usage and the all-important carbon footprint.

Check out the video:

Continue reading “Say Hello to Our New Lumo Energy Invoice” »


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