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Lumo Energy is about to launch a partnership with Virgin Australia and their Velocity Frequent Flyer Program!

September 9, 2011 at 10:41 am

This offer is now live! Check out www.lumoenergy.com.au/velocity for more details.

Get ready for take-off, because we’re about to launch an offer so good, you won’t be able to refuse!

We all need electricity. Where would we be without it? One thing we do think about often is our energy bills. They have to be paid, right? At Lumo Energy, we realise that paying energy bills isn’t fun, so we’ve decided to provide you with a bill with benefits with our new Lumo Velocity package – coming soon!

How? Tell me more!

We’ve partnered with Virgin Australia and the Velocity Frequent Flyer program to bring you one of our best packages yet. With this amazing offer, you’ll receive a massive 10,000 Bonus Points upon sign up and another 6 Points for every dollar you spend with us. That means that within your first month with us, your points can take you from Melbourne to Sydney, or Sydney to Brisbane or they could even take you shopping! Your points could get you a $50 Coles or Woolworths gift card – just for signing up to our new package on a 24 month contract. Check out the Velocity Rewards website for more information on what your Points can get you.

Haven’t signed up to the Velocity Frequent Flyer Program?

It’s easy, and the best part – it’s FREE! Simply go to the Velocity Rewards website and fill out the form to become a member. Once you fill out the form, you’ll instantly receive your Velocity Membership Number and you can start earning Points straight away!

Like the sound of our offer?

Pre-register your interest now, to make sure you can take advantage of this awesome deal. Visit www.lumoenergy.com.au/velocity-offer-interest for more information.

Keep in touch. We’re on Facebook and Twitter. Follow us to keep up to date with regular tips and offers.

*To earn and redeem Velocity Points, you must be a Velocity member. Velocity membership and Points earn and redemption are subject to the Member Terms and Conditions, available at virginaustralia.com/velocity, as amended from time to time.

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Say Hello to Our New Lumo Energy Invoice

August 24, 2011 at 12:28 pm

We’ve heard your comments, we’ve listened to your feedback, and now we’ve changed our invoices so that they’re plain and simple. To make things easy, we’ve also put together a simple video tutorial so you know exactly what’s changed on your invoices and so you can keep track of your energy usage and the all-important carbon footprint.

Check out the video:

Continue reading “Say Hello to Our New Lumo Energy Invoice” »


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New Energy Package – Great American Express Offer

July 4, 2011 at 11:35 am

Lumo Energy now offers you even more value with our new Lumo Express package. Switch to this energy package and get 10,000 Bonus Points* plus Bonus Points for every $1 spent with Lumo Energy.**

We like to reward our clients and our new Lumo Express package does just that. We have teamed up with American Express and arranged for a great energy offer. This is perfect for people who keep their American Express Card glued to them, racking up American Express Bonus Points whenever and where ever they can.

Continue reading “New Energy Package – Great American Express Offer” »


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Lumo Energy Goes Mobile

May 19, 2011 at 12:29 pm

Lumo Energy MobileLumo Energy has launched its mobile site, perfect for those on the move and those who can’t put their smart-phone down.

These days it seems that smart-phones have become the norm, you can’t walk down the street without seeing someone glued to their fancy little smart-phone surfing the web, using social applications or playing Angry Birds and it is not just the young generation Y’ers, everyone is guilty of it.

According to Neilson, a whole heap of Aussies are using smart-phones, 43% of the population to be exact.  This means the internet is at their fingertips wherever they go (or wherever they have coverage). Lumo Energy receives over 2,000 visits from people on mobile devices each month. Continue reading “Lumo Energy Goes Mobile” »


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Measuring Your Energy Consumption

March 16, 2011 at 2:31 pm

Knowing which of your appliances consumes the most energy can make a change in the way you use appliances around your home. It can also be a major factor in the buying process when you need to purchase new items.  When your energy  invoice arrives, it tells you how much you have to pay and how much energy you have used, but do you really know what you’re being charged for? You may think that a TV consumes less energy than a kettle, or a coffee machine uses less energy than a clothes washer, but in fact it’s the opposite. Being aware of how much energy you use is a great way to lower your energy cost as well as your environmental impact.

A good way to calculate your energy consumption is by knowing how many watts each appliance is consuming. It is then possible to measure approximately how much each appliance costs by calculating the hours used against your energy rates. There are many online applications to help you easily measure your energy consumption. Here is a user-friendly Interactive Energy Board made by General Electric that measures the use of each home appliance by watts, kilowatts hour, $US dollars cost ) and gallons of gas (1 gallon = 3.8 litres). It also has information to help you understand the terms used in your electricity bill.

Continue reading “Measuring Your Energy Consumption” »


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Energy Connections Made Easy when Moving Home

December 9, 2010 at 12:45 pm

Lumo Energy can help you shine when moving home. Reduce the stress and let us manage the disconnections and connections of your gas and electricity when you are moving home to ensure your lights are shining on the day of your big move.

We are coming up to the busiest time of year for people moving home across Sydney, Melbourne, Brisbane and Adelaide. If you are moving this summer or any time of year then you can fill out our simple Moving Home online form and a representative will contact you to organise the energy connections to your new home. If you are a current client then we can also organise the disconnection from your old home and the connection to your new home in one quick phone call. Continue reading “Energy Connections Made Easy when Moving Home” »


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Lumo Energy’s No Risk Offer

November 5, 2010 at 10:20 am

We’re committed to helping our customers shine and what better way to do that then offering them a great deal? If you sign up to either our Lumo Advantage package or one of our Lumo Life packages, you automatically receive the no risk offer.

We can hear you asking: No Risk Offer? What is that? Well, it’s simple. If you find another supplier that can provide you with better rates, you can leave us free of cancellation fees, as long as you give us a chance to match or better the offer.  What could be better than that? Continue reading “Lumo Energy’s No Risk Offer” »


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Lumo Energy Now Accepts American Express!

October 6, 2010 at 12:26 pm

At Lumo Energy, we are proud to announce our new partnership with American Express!

What does this exciting new partnership mean for our clients? Simply put, it means that they are now able to pay their energy bills via American Express. What’s even more exciting is that we don’t charge you any extra fees for using your American Express Card, meaning you get to enjoy the ability to earn American Express Membership Reward Points for paying your energy bill.

At Lumo Energy, we try to make things easier for our clients by catering to their needs. We offer a vast array of payment options to suit all people. So if you like the flexibility of paying online, or in person, by monthly instalments or all at one go, we have the right option for you.  Check out our nifty online tutorials for more information on how to understand your bill. Continue reading “Lumo Energy Now Accepts American Express!” »


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What is Green Energy?

September 28, 2010 at 9:39 am

At Lumo Energy we love our planet and we know that you do too! So for all the planet lovers out there, we have Green Energy packages to suit your needs – and your budget too. Offering two different Green Energy packages – Lumo Life 10 & Lumo Life 100- you have the option to be planet friendly when using your energy. 

So what exactly makes green energy so GREEN? Continue reading “What is Green Energy?” »


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Lumo Advantage Online Rewards

September 7, 2010 at 1:20 pm

Lumo Energy’s Advantage online shopping program offers its members 5-40% off hundreds of products from leading brand names. If you want to find out more visit Lumo Energy.

In an ever changing and growing world, it seems like our choices these days are endless. With so many options out there for energy providers, we want to make that decision easier for you. That’s where our Lumo Advantage program comes in.

When you sign up to Lumo Energy, we offer our customers exclusive access to some of the best deals around. Our Lumo Advantage program offers customers 5 – 40% off major brands. Think of how much you could save on home appliances, TVs, manchester, vouchers, gift packs, movie tickets and more, just check out some of these deals:

Continue reading “Lumo Advantage Online Rewards” »


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