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Codes & Guidelines QLD

Lumo Energy complies with the following industry regulations.

Electricity Industry Code

Electricity Industry Retail Marketing Conduct Rules

Community Ambulance Cover Act 2003

Queensland Government Concessions Booklet

Electricity Billing Code

Door to Door Code of Practice

Energy Assured Limited is a self-regulated energy industry scheme working with energy retailers to monitor and enhance door to door marketing standards within Australia.

As a member of Energy Assured Limited, it is our responsibility to only engage door to door sales agents who comply with the Codes strict guidelines. For more information, visit Energy Assured Limited.

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