Lumo Energy Tutorials


We have heard your comments and listened to your feedback, so we have simplified our invoice to make it easy to understand. Check out the tutorials below to find out whats changed and how to read your Lumo Energy Invoice.

For more information check out our FAQ's, flicks us an email or call us on 1300 11 5866. We are available from 8am - 8pm Monday to Friday and 8am - 5pm Saturdays.

What's changed on my new invoice?

  • Payment options now appear on the front page
  • Electricity concessions you receive will appear on the back page under Your Electricity Usage
  • Gas concessions you receive will appear on the back page under Your Gas Usage
  • If you're a direct debit client, you'll find direct debit details on the back page with your payment slip



Introducing Your Lumo Energy Invoice

Other Tutorials

  • Chat to us now

    Speak to one of our representatives online
    Chat to us now
  • Switch & Save

    Pay your invoice on time and receive up to 10% discount!
    Switch & Save
  • Compare Packages

    Find an energy package that suits you
    Compare Packages
  • Call Us Today

    Client Services:

    1300 11 5866

    8am-8pm Monday to Friday
    8am-5pm Saturdays

    Sales and Quotes:

    1300 305 616

    8.30am-7pm Monday to Friday

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