Lumo Energy tutorials
We have heard your comments and listened to your feedback, so we have simplified our bill to make it easy to understand. Check out the tutorials below to find out whats changed and how to read your Lumo Energy bill.
For more information check out our FAQ's, flick us an
What's changed on my new bill?
- Payment options now appear on the front page
- Electricity concessions you receive will appear on the back page under Your Electricity Usage
- Gas concessions you receive will appear on the back page under Your Gas Usage
- If you're a direct debit client, you'll find direct debit details on the back page with your payment slip