Information about Concessions and the Federal Energy Bill Relief Fund can be found here.


Media Centre

Interested in finding out what we've been up to at Lumo Energy? Find out in our latest news.

For any media enquiries please email [email protected]. The media team only responds to queries from journalists and media outlets.

For customer enquiries, contact us here.

Adelaide Fringe announces Lumo Energy SA as 2021 Community Partner

Published 18 November 2020

Adelaide Fringe has announced Australian-owned energy retailer Lumo Energy SA as its inaugural Community Partner for the 2021 Fringe.

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Lumo Energy push for a rule change on Family Violence

Published 15 February 2020

When the Essential Services Commission announced changes to the Energy Retail Code, designed to provide Victorian customers affected by family violence a right to safe, supportive and flexible assistance in managing their personal and financial security, Snowy Hydro’s retail group made a decision to take the new regulation nationwide.

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Lumo Energy ​to provide $200 bill credit for all volunteer firefighters and any bushfire-affected customers or businesses

Published 14 January 2020

Snowy Hydro’s energy retailer Lumo Energy is expanding its bushfire financial assistance to support volunteer firefighters and help more customers affected across Victoria and South Australia.

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Lumo Energy SA Customers to benefit from Tailem Bend Solar Project

Published 10 June 2019

The opening of the Tailem Bend Solar Project signals good news for Lumo Energy customers in South Australia.

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Lumo Energy best-rated electricity provider in South Australia

Published 28 March 2016

We’re thrilled to receive the number one ranking in South Australia for customer satisfaction in a survey conducted by Canstar Blue.

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