Lumo Energy has a standard dispute resolution policy. Details on how to lodge a complaint can be found in our Complaint and Dispute Resolution Policy.
Lumo Energy maintains a No Contact List through its operating system.
Should any person wish to not be contacted by Lumo Energy for marketing purposes, they can ask to be noted as Do Not Contact status.
To be noted as Do Not Contact status please contact us on:
Phone - 1300 115 866
Monday to Friday 8.00am - 8.00pm (AEST/AEDT), and Saturday 9:00am - 5:00pm (AEST/AEDT).
Fax - 1300 136 891
Mail - Lumo Energy, PO Box 4136, East Richmond, VIC 3121
Below is list of all expired, closed or withdrawn offers, promotions and competitions.