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If you’re looking to make a payment, for a copy of your bill or to setup Direct Debit, you can easily do that plus more on MyAccount - it’s quicker than calling us.

Get in touch with Lumo Energy

Existing customers - 1300 714 563

Monday to Friday 8.00am - 8.00pm (AEST/AEDT), and Saturday 8.00am - 5.00pm (AEST/AEDT).

Switching to Lumo Energy - 1300 926 153

Monday to Friday 8.00am - 8.00pm (AEST/AEDT), and Saturday 9:00am - 5:00pm (AEST/AEDT).

International calls - If you are calling from overseas give us a call on +613 9977 6109.

Fax - 1300 136 891

Mail – Lumo Energy, PO Box 4136, East Richmond, VIC 3121

Not a current customer? Switch to Lumo Energy today.

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