Contact Us

If you’re looking to make a payment, for a copy of your bill or to setup Direct Debit, you can easily do that plus more on MyAccount - it’s quicker than calling us.

Get in touch with Lumo Energy

Existing customers - 1300 714 563

Monday to Friday 8.00am - 8.00pm (AEST/AEDT), and Saturday 8.00am - 5.00pm (AEST/AEDT).

Switching to Lumo Energy - 1300 926 153

Monday to Friday 8.00am - 8.00pm (AEST/AEDT), and Saturday 9:00am - 5:00pm (AEST/AEDT).

International calls - If you are calling from overseas give us a call on +613 9977 6109.

Fax - 1300 136 891

Mail – Lumo Energy, PO Box 4136, East Richmond, VIC 3121

Not a current customer? Switch to Lumo Energy today.

To make an online enquiry fill in the form below and one of our friendly consultants will get back to you.

Your contact details