Smart meters are digital devices that automatically record your electricity usage and send this data to your electricity distributor.
Smart meters replace the traditional method of meter reads, where local technicians physically visit your property to read the usage on your electricity meter. Having a smart meter means your electricity usage can be read remotely and is recorded every 30 minutes.
There are many different types and models of smart meters. If your meter has a digital display and no dial, then it’s likely a smart meter.
If you’re in Victoria and are experiencing issues with your smart meter, contact your local energy distributor. In South Australia, your energy retailer can help.
Read more about smart meters and the Power of Choice initiative in South Australia.