Citipower
The below fees are pass-through charges for a service that we may have to arrange on your behalf through your Distributor, Citipower. All fees include GST and are valid from 1 July, 2024.
The below fees are pass-through charges for a service that we may have to arrange on your behalf through your Distributor, Citipower. All fees include GST and are valid from 1 July, 2024.
Description | Business Hours | After Hours |
---|---|---|
New connections responsible for metering | ||
Single Phase | $661.88 | $799.24 |
Multi Phase DC | $791.09 | $940.15 |
Multi Phase CT | $3,308.33 | $4,440.65 |
New connections not responsible for metering | ||
Single phase | $636.60 | $766.88 |
Multi phase DC | $765.80 | $907.76 |
Multi phase CT | $2,824.28 | $3,497.02 |
All Other Charges | ||
Meter/NMI/site investigation | $468.72 | $583.80 |
Manual de-energisation | $0.00 | N/A |
Manual Re-energisation (incl. customer transfer) | $0.00 | N/A |
Manual Re-energisation (same day) | $60.37 | N/A |
Isolation of supply or reconnection, excluding HV (single) | $416.52 | $579.99 |
Isolation of supply and reconnection after isolation, excluding HV (same day) | $766.29 | N/A |
Standard alteration | $719.76 | $1,002.24 |
Complex alteration | $894.60 | $1,245.71 |
Failed field visit (complex tasks) | $448.48 | $564.92 |
Failed field visit (simple tasks) | $38.64 | N/A |
Ancillary Services Related to Metering | ||
Meter accuracy test | $540.80 | $676.19 |
Meter accuracy test - additional meters | $288.52 | N/A |
Remote meter reconfiguration | $71.84 | N/A |
Special reading | $38.64 | N/A |
Basic or manually-read interval meter | $38.64 | N/A |
Remote Re-energisation | $0.00 | N/A |
Remote Re-energisation (same day) | $0.00 | N/A |
Special reading (Remote) | $0.00 | N/A |
The below fees are pass-through charges for a service that we may have to arrange on your behalf through your Distributor, Jemena. All fees include GST and are valid from 1 July, 2024.
Description | Business Hours | After Hours |
---|---|---|
Connection services | ||
Basic single-phase connection* | $734.98 | $973.42 |
Basic three-phase connection* | $904.22 | $1,142.69 |
Ancillary network services | ||
Temporary single-phase connection* | $734.98 | $973.42 |
Temporary three-phase connection* | $904.22 | $1,142.69 |
Field-based energisation (fuse insert) | $0.00 | $112.60 |
Field-based de-energisation (fuse removal) | $0.00 | N/A |
Disconnection (temporary) requiring a service vehicle | $478.32 | $677.06 |
Reconnection requiring a service vehicle | $554.20 | $789.09 |
Basic connection upgrade (single-phase to three-phase)* | $904.22 | $1,142.69 |
Replacement of overhead basic connection (single-phase)* | $884.46 | $1,119.91 |
Replacement of overhead basic connection (three-phase)* | $978.31 | $1,216.78 |
Reserve feeder maintenance - $/kVA/annum | $16.92 | N/A |
Auxiliary metering services | ||
Remote special meter read | $0.00 | N/A |
Remote energisation | $0.00 | N/A |
Remote de-energisation | $0.00 | N/A |
Remote meter re-configuration | $65.04 | N/A |
Meter alteration (or relocation) | $615.19 | $850.06 |
Field-based special meter reads | $62.16 | N/A |
Meter test of types 5, 6 and AMI smart metering installations (No charge for additional meters) | $670.04 | $909.67 |
Type 7 metering (meter data service) - $/light/annum | $1.88 | N/A |
Non-contestable unmetered load (notional metering) - $/unmetered installation/annum | $21.60 | N/A |
Wasted Site Attendance | ||
Waste attendance – site visit (1),(2) | $615.19 | $850.06 |
The below fees are pass-through charges for a service that we may have to arrange on your behalf through your Distributor, Powercor. All fees include GST and are valid from 1 July, 2024.
Description | Business Hours | After Hours |
---|---|---|
New connections responsible for metering | ||
New connections responsible for metering single phase | $666.07 | $810.80 |
New connections responsible for metering multi phase DC | $824.92 | $983.30 |
New connections responsible for metering multi phase CT | $3,229.90 | $4,350.83 |
New connections not responsible for metering | ||
New connections not responsible for metering single phase | $623.00 | $755.87 |
New connections not responsible for metering multi phase DC | $781.84 | $928.37 |
New connections not responsible for metering multi phase CT | $2,762.43 | $3,403.77 |
All other charges | ||
Meter/NMI/site investigation | $527.70 | $656.59 |
Manual de-energisation | $0.00 | N/A |
Manual re-energisation (incl. customer transfer) | $0.00 | N/A |
Manual re-energisation (same day) | $113.45 | N/A |
Isolation of supply or reconnection, excluding HV (single) | $484.04 | $669.08 |
Isolation of supply and reconnection after isolation, excluding HV (same day) | $890.55 | N/A |
Standard alteration | $836.47 | $1,156.17 |
Complex alteration | $1,039.63 | $1,437.02 |
Failed field visit (complex tasks) | $457.36 | $573.97 |
Failed field visit (simple tasks) | $61.13 | N/A |
Ancillary services related to metering | ||
Meter accuracy test | $608.09 | $759.20 |
Meter accuracy test - additional meters | $285.26 | N/A |
Remote meter reconfiguration | $72.47 | N/A |
Special reading | $61.13 | N/A |
Basic or manually-read interval meter | $61.13 | N/A |
Remote Re-energisation | $0.00 | N/A |
Remote Re-energisation (same day) | $0.00 | N/A |
Special reading (Remote) | $0.00 | N/A |
The below fees are pass-through charges for a service that we may have to arrange on your behalf through your Distributor, United Energy. All fees include GST and are valid from 1 July, 2024.
Description | Business Hours | After Hours |
---|---|---|
UE is Responsible Person | ||
Single phase single element | $658.76 | $1,031.10 |
Single phase two element (off peak) | $658.76 | $1,031.10 |
Three phase direct connected | $2,286.60 | $3,579.07 |
UE is not Responsible Person | ||
Single phase single element | $611.33 | $1,031.10 |
Single phase two element (off peak) | $611.33 | $1,031.10 |
Three phase direct connected | $2,086.54 | $3,579.07 |
All other charges | ||
Meter/NMI/site investigation | $364.66 | $638.14 |
Manual de-energisation | $0.00 | N/A |
Manual re-energisation (incl. customer transfer) | $0.00 | $114.17 |
Manual re-energisation (same day) | $98.33 | N/A |
Isolation of supply or reconnection, excluding HV (single) | $418.51 | $732.37 |
Isolation of supply and reconnection after isolation, excluding HV (same day) | $769.95 | N/A |
Standard alteration | $723.17 | $1,265.57 |
Complex alteration | $898.84 | $1,572.97 |
Installation of possum guards | $500.59 | N/A |
Failed field visit (complex tasks) | $405.94 | $710.39 |
Failed field visit (simple tasks) | $30.64 | N/A |
Ancillary services related to metering | ||
Meter accuracy test | $364.66 | $638.14 |
Meter accuracy test - additional meters | $174.98 | N/A |
Remote meter reconfiguration | $86.97 | N/A |
Special reading | $30.64 | N/A |
Remote Re-energisation | $0.00 | N/A |
Remote Re-energisation (same day) | $0.00 | N/A |
Special reading (Remote) | $0.00 | N/A |
Remote De-energisation | $0.00 | N/A |
The below fees are pass-through charges for a service that we may have to arrange on your behalf through your Distributor, AusNet Services. All fees include GST and are valid from 1 July, 2024.
Description | Business Hours | After Hours |
---|---|---|
Field Officer Visits | ||
Field Officer Visits / Re-Energisation / De-Energisation | $0.00 | $79.38 |
Remote Services | ||
Remote Re-energisation - Any Time | $0.00 | N/A |
Remote De-energisation - Any Time | $0.00 | N/A |
Remote Meter Re-configuration | $19.69 | N/A |
Remote Special Read | $0.00 | N/A |
New connections responsible for metering, customers<100amps | ||
Single Phase Overhead | $649.43 | $1,136.52 |
Install 95mm overhead service from LVABC | $1,110.93 | $1,944.14 |
Single Phase Underground | $285.41 | $499.48 |
Multi Phase Overhead—Direct Connected Meter | $738.05 | $1,291.57 |
Multi Phase Overhead—CT Connected Meter | $1,409.08 | $2,374.65 |
Multi Phase Underground—Direct Connected Meter | $452.34 | $1,703.61 |
Multi Phase Underground—CT Connected Meter | $1,123.39 | $1,965.92 |
Temporary Overhead Supply—Coincident Disconnection (Truck visit) | $643.91 | $1,126.83 |
Single Phase with Group Metering Inspection | $615.40 | $615.40 |
Multi Phase Connection with Group Metering Inspection | $787.86 | $787.86 |
New connections not responsible for metering, customers<100amps | ||
Single Phase Overhead | $649.43 | $1,136.52 |
Install 95mm overhead service from LVABC | $1,110.93 | $1,944.14 |
Single Phase Underground | $285.41 | $499.48 |
Multi Phase Overhead—Direct Connected Meter | $738.05 | $1,291.57 |
Multi Phase Overhead—CT Connected Meter | $1,409.08 | $2,374.65 |
Multi Phase Underground—Direct Connected Meter | $452.34 | $1,703.61 |
Multi Phase Underground—CT Connected Meter | $1,123.39 | $1,965.92 |
Temporary Overhead Supply—Coincident Disconnection (Truck visit) | $643.91 | $1,126.83 |
Single Phase with Group Metering Inspection | $615.40 | $615.40 |
Multi Phase Connection with Group Metering Inspection | $787.86 | $787.86 |
Service truck visits | ||
Service Truck - Disconnect / Reconnect at pole or pit | $739.43 | QUOTE |
Wasted Truck Visit - customer not ready for their requested works | $275.01 | QUOTE |
Truck Appointment - Disconnect / Reconnect or Inspection | N/A | QUOTE |
Meter equipment tests | ||
Single Phase | $406.15 | N/A |
Single Phase (each additional meter) | $93.65 | N/A |
Multi Phase | $406.15 | N/A |
Multi Phase (each additional meter) | $93.65 | N/A |
Small Generator Installations (including PV) | ||
Pre Approval of PV and small generator installation < 4.6kW | $0.00 | N/A |
Pre Approval of PV and small generator installation 4.6kW to 15kW | $424.56 | N/A |
Pre Approval of PV and small generator installation 15kW to 30kW | $424.56 | N/A |
Meter Exchange for PV and small generator installation | QUOTE | N/A |
Meter Reconfiguration for PV and small generator installation | $19.69 | N/A |
The below fees are pass-through charges for a service that we may have to arrange on your behalf through your gas Distributor, Australian Gas Networks. All fees include GST and are valid from 1 July, 2024.
Description | Fee |
---|---|
Attach Locks/Plugs to Meter for Debt | $92.40 |
Disconnect service in street for debt – requiring excavation | $867.90 |
Incomplete Meter Fix Request | $117.70 |
Attend meter fix after faults rectified | $132.00 |
Meter Refix | $132.00 |
Meter Remove | $132.00 |
High account investigations – commercial / industrial / other & domestic | $278.30 |
Meter Turn-On | $107.80 |
No access (gas meter) | $89.10 |
Cross Meter Investigations | $132.00 |
Remove Locks/Plugs to Meter for Debt | $107.80 |
Reconnect Service in Street after payment | $867.90 |
Same Day premium charge* | $282.70 |
Alter meter position | QUOTE |
Relocate Service pipe | QUOTE |
Upgrade Service Request | QUOTE |
Upgrade Meter Size Request | QUOTE |
Downgrade Meter Size Request | QUOTE |
Pressure Change Request | QUOTE |
Other | QUOTE |
Meter Fix | $0.00 |
Gas Service Line | QUOTE |
Special | |
Special Final Read - Metro | $0.00 |
Special Reference Read - Metro | $11.77 |
Special Transfer Read - Metro | $0.00 |
Appointment for Special Read - Metro (AM/PM) | $34.10 |
Special Final Read - Non-Metro | $0.00 |
Special Reference Read - Non-Metro | $16.28 |
Special Transfer Read - Non-Metro | $0.00 |
Appointment for Special Read - Non-Metro (AM/PM) | $44.00 |
The below fees are pass-through charges for a service that we may have to arrange on your behalf through your gas Distributor, AusNet Services. All fees include GST and are valid from 1 July, 2024.
Description | Fee |
---|---|
Meter & Gas Installation Test, accuracy within Code | $219.77 |
Disconnection – locks & plugs at the meter installation | $73.25 |
Reconnection – following insertion of locks &plugs at the meter installation | $73.25 |
Special Read – final read | $7.99 |
Special Read – reference read | $7.99 |
Special Read – account investigation | $7.99 |
Special Read – customer transfer | $7.99 |
Special Read – disconnection | $7.99 |
Non Reference Services charged at Recoverable Rates | |
Meter fix or meter reinstallation | $161.41 |
Provision of Service Pipe ($/m) | QUOTE |
Provision of Service Pipe (Cost per hour) | QUOTE |
Disconnection – meter removal | QUOTE |
Disconnection – excavate & shut service tee | QUOTE |
Disconnection – illegal use, excavate & shut service tee | QUOTE |
Reconnection – following meter removal | QUOTE |
Reconnection – following excavation & shut service tee | QUOTE |
Excess Service Charge - Customer Contribution | QUOTE |
Alter Meter Position (Meter Removal plus Reconnection, Single Visit) | $1,146.40 |
Mains Extension | QUOTE |
Meter Security and Protection | QUOTE |
Tracing Of Fitting Lines | QUOTE |
Detailed retake and test downstream of meter | QUOTE |
Upgrade Service Size | QUOTE |
Upgrade Meter Size | QUOTE |
Remove and Consolidate Fittings | QUOTE |
Non Reference Services charged at Fixed Rates | |
Disconnection – meter removal | $251.80 |
Upgrade Meter Size – U10 | $562.23 |
Upgrade Meter Size – AL 425 | $2,387.99 |
The below fees are pass-through charges for a service that we may have to arrange on your behalf through your gas Distributor, Multinet. All fees include GST and are valid from 1 July, 2024.
Description | Fee |
---|---|
Meter Turn On / or Reconnect | $56.10 |
Meter Removal - Various | $80.30 |
Meter Investigation – High Account Investigation | $190.30 |
Meter Disconnection – Use of locks & plugs | $67.10 |
Special Meter Read | $0.00 |
Service Visit - Short | $62.70 |
Service Visit – Long (hourly rate) | $127.60 |
Meter Disconnection – excavating & shutting service fee | $881.10 |
Request for Meter Upgrade | $139.70 |
Regulator Upgrade | $139.70 |
Meter Investigation - NATA Test, accuracy within Code | $881.10 |
Meter Turn On / or Reconnect (AH 4pm-8pm) | $183.70 |
Installation of a second service valve in a pit and disconnect gas supply – paved (without traffic Mgt) | $4,254.80 |
Installation of a second service valve in a pit and disconnect gas supply – paved (with traffic Mgt) | $5,272.30 |
Installation of a second service valve in a pit and disconnect gas supply – unpaved (without traffic Mgt) | $2,019.60 |
Installation of a second service valve in a pit and disconnect gas supply – unpaved (with traffic Mgt) | $2,783.00 |
Gippsland | |
Gippsland Meter Turn On / or Reconnect | $56.10 |
Gippsland Meter Removal-Various | $80.30 |
Gippsland Meter Investigation-High Account Investigation | $190.30 |
Gippsland Meter Disconnection-Use of Locks & Plugs | $67.10 |
Gippsland Special Meter Read | $8.58 |
Gippsland Service Visit Short | $83.60 |
Gippsland Service Visit Long (Hourly Rate) | $169.40 |
Gippsland Meter Disconnection-Excavating and Shutting Service Fee | $1,171.50 |
Gippsland Request for Meter Upgrade | $185.90 |
Gippsland Regulator Upgrade | $185.90 |
Gippsland Meter Investigation - NATA Test, accuracy within Code | $1,171.50 |
Gippsland Meter Turn On/Reconnect (AH 4pm-8pm) | $244.20 |
Other | |
Capital Recovery (Excess services and other related asset related) | QUOTE |
Expense Recovery (Meter Alter Position (WAFs) | QUOTE |
Recoverable Works (Damages) | QUOTE |
Major Gas Alterations : Customer Contributions | QUOTE |
Minor Gas Alterations: 3rd Party Requests | QUOTE |