Fee schedule – Victoria

Electricity

Citipower

The below fees are pass-through charges for a service that we may have to arrange on your behalf through your Distributor, Citipower. All fees include GST and are valid from 1 January 2021.

Description Business Hours After Hours
Meter accuracy test 
Single phase$464.09$531.69
Single phase additional meter$215.02N/A
Multi phase$520.11$597.48
Multi phase additional meter$399.22N/A
CT$674.65$778.97
Reconnections$41.69$194.43
Reconnections same day$53.54N/A
Disconnections$42.32N/A
Disconnections for non payment$42.32N/A
Special reading$34.30N/A
Service truck visit$634.71$765.44
Wasted truck visit$397.84$459.60
Meter investigation$415.81$474.98
Smart meters 
Meter reconfigurations$63.72N/A
Re-energisation$12.01N/A
De-energisation$12.01N/A
New connections responsible for metering 
Single phase$587.17$650.25
Multi phase DC$701.78$764.89
Multi phase CT$2,934.87$3,612.84
New connections not responsible for metering 
Single phase$564.74$623.93
Multi phase DC$679.36$738.54
Multi phase CT$2,505.47$2,845.12

Jemena

The below fees are pass-through charges for a service that we may have to arrange on your behalf through your Distributor, Jemena. All fees include GST and are valid from 1 January 2021.

Description Business Hours After Hours
New connections responsible for metering 
Single phase$692.52$692.52
Multi phase DC$897.34$897.34
New connections not responsible for metering 
Single phase$692.52$692.52
Multi phase DC$897.34$897.34
Temporary supply single phase$674.50$674.50
Temporary supply three phase$863.14$863.14
Manual energisation of new premises$42.30$67.21
Manual re-energisation of existing premises$42.30$67.21
Manual de-energisation of existing premises$65.25$85.69
Manual special meter read$37.77N/A
Temporary Disconnect - Reconnect for Non Payment$80.04$89.36
Service vehicle visit$525.64$690.91
Wasted service vehicle visit$487.49$690.90
Fault response$525.64$690.91
Re-test of Type 5 & 6 Meter Installations 1st Tier$445.23$732.75
<160MWh 
Remotely read smart meter 
Re-energisation$11.44N/A
De-energisation$11.44N/A
Meter reconfiguration$59.80N/A

Powercor

The below fees are pass-through charges for a service that we may have to arrange on your behalf through your Distributor, Powercor. All fees include GST and are valid from 1 January 2021.

Description Business Hours After Hours
Meter accuracy test 
Meter accuracy test CT$726.35$839.61
Single phase$514.81$591.18
Single phase additional meter$216.04N/A
Multi phase$620.26$715.01
Multi phase additional meter$393.93N/A
Meter investigation$466.29$534.19
Reconnections$61.52$271.72
Reconnections same day$100.25N/A
Disconnections$65.40N/A
Disconnections for non payment$65.40N/A
Special reading$54.02N/A
Service truck visit$734.73$882.99
Wasted truck visit$404.15$466.96
New connections responsible for metering 
New connections responsible for metering single phase$588.58$659.66
New connections responsible for metering multi phase DC$728.94$800.00
New connections responsible for metering multi phase CT$2,854.08$3,539.77
New connections not responsible for metering 
New connections not responsible for metering single phase$550.52$614.96
New connections not responsible for metering multi phase DC$690.86$755.29
New connections not responsible for metering multi phase CT$2,440.99$2,769.26
Smart meter 
Remote meter re-configuration$64.03N/A
Remote de-energisation$12.08N/A
Remote re-energisation$12.08N/A

United Energy

The below fees are pass-through charges for a service that we may have to arrange on your behalf through your Distributor, United Energy. All fees include GST and are valid from 1 January 2021.

Description Business Hours After Hours
UE is Responsible Person 
Single phase single element$549.30$838.89
Single phase two element (off peak)$549.30$838.89
Three phase direct connected$549.07$838.66
UE is not Responsible Person 
Single phase single element$509.74$838.89
Single phase two element (off peak)$509.74$838.89
Three phase direct connected$509.74$838.89
Temp Supplies w/ Coincident Disconnection 
Standard single phase$549.30$838.89
Multi phase to 100A$549.07$838.66
Changed from Coincidental to Independent 
Special read (basic meter)$25.54N/A
Special read (interval meter)$25.54N/A
Re-energise$54.40$96.51
De-energise$54.40N/A
Express movin re-energise$81.99$151.78
De-energisation point of attachment (pole/pit/premise)$420.41N/A
Service truck (first 30 minutes)$390.25$863.69
Each additional 15 minutes$80.70$111.91
Truck visit + 1x additional 15 minutes$470.95$975.60
Truck visit + 2x additional 15 minutes$551.66$1,087.54
Truck visit + 3x additional 15 minutes$632.35$1,199.45
Truck visit + 4x additional 15 minutes$713.04$1,311.35
Truck visit + 5x additional 15 minutes$793.74$1,423.26
Truck visit + 6x additional 15 minutes$874.41$1,535.19
Wasted truck visit$338.49$863.69
Meter equipment test single phase$304.05N/A
Meter equipment test additional meter$145.89N/A
Meter equipment test multi phase$303.68N/A
Meter equipment test multi phase additional meter$145.89N/A
Remotely read smart meter 
Remote meter configuration$72.52N/A
Special meter read$0.98N/A
Remote re-energisation$12.24N/A
Remote de-energisation$12.24N/A

Ausnet Services

The below fees are pass-through charges for a service that we may have to arrange on your behalf through your Distributor, AusNet Services. All fees include GST and are valid from 1 January 2021.

Description Business Hours After Hours
New connections responsible for metering 
Single phase overhead$475.13$572.96
Single phase underground$246.76$315.63
Multi phase overhead DC$507.80$612.36
Multi phase overhead CT$681.75$822.14
Multi underground DC$369.27$457.34
Multi underground CT$532.77$659.84
Temporary overhead supply w/coincident disconnection$399.77$507.75
Install 95mm overhead service from LVABC$783.02$980.91
New connections not responsible for metering 
Single phase overhead$475.13$572.96
Single phase underground$246.76$315.63
Multi phase overhead DC$507.80$612.36
Multi phase overhead CT$681.75$822.14
Multi underground DC$369.27$457.34
Multi underground CT$532.77$659.84
Temporary overhead supply w/coincident disconnection$399.77$507.75
Install 95mm overhead service from LVABC$783.02$980.91
Field officer visits / re-energisation / de-energisation$21.99$396.17
Service truck visit$399.77$507.75
Wasted truck viist$227.48$328.88
Remote Re-energisation$7.51N/A
Remote De-energisation$7.51N/A
Remote Meter Re-configuration$33.54N/A
Remote Special Read$1.61N/A
Meter test 
Single phase$188.24N/A
Single phase additional meter$70.11N/A
Multi phase$223.32N/A
Multi phase additional meter$105.18N/A

Gas

Australian Gas Networks

The below fees are pass-through charges for a service that we may have to arrange on your behalf through your gas Distributor, Australian Gas Networks. All fees include GST and are valid from 1 January 2021.

Description Fee
Attach locks/plugs to meter for debt$80.30
Disconnect service in street for debt - requiring excavation$754.60
Incomplete meter fix request$102.30
Attend meter fix after faults rectified$114.40
Meter refix$114.40
Meter remove$114.40
High account investigations - commercial/industrial/other & domestic$242.00
Meter turn-on$93.50
No access (gas meter)$77.00
Cross meter investigations$114.40
Remove locks/plugs to meter for debt$93.50
Reconnect service in street after payment$754.60
Same day premium charge$245.30
Special 
Special final read - metro$10.23
Special final read - non-metro$14.08
Special reference read - metro$10.23
Special reference read - non-metro$14.08
Special ac investigation - metro (AM/PM)$29.70
Special ac investigation - non-metro (AM/PM)$38.50
Special transfer read - metro$10.23
Special transfer read - non-metro$14.08

Ausnet Services

The below fees are pass-through charges for a service that we may have to arrange on your behalf through your gas Distributor, AusNet Services. All fees include GST and are valid from 1 January 2021.

Description Fee
Meter & gas installation test, accuracy within code$199.20
Disconnection - locks & plugs at the meter installation$66.40
Reconnection – following insertion of locks &plugs at the meter installation$66.40
Provision of Service Pipe ($/m)$50.55
Provision of Service Pipe (Cost per hour)$50.55
Special 
Special read - final read$10.30
Special read - reference read$10.30
Special read - account investigation$10.30
Special read - customer transfer$10.30
Special read - disconnection$10.30

Multinet

The below fees are pass-through charges for a service that we may have to arrange on your behalf through your gas Distributor, Multinet. All fees include GST and are valid from 1 January 2021.

Description Fee
Meter investigation - NATA test, accuracy within code$765.45
Meter investigation - high account investigation$165.62
Meter disconnection - use of locks & plugs$58.01
Meter disconnection - excavating and shutting service fee$765.45
Meter removal - various$69.31
Meter turn on / or reconnect$48.91
Meter turn on / or reconnect (AH 4pm-8pm)$159.73
Request for meter upgrade$121.68
Regulator upgrade$121.68
Special meter read$7.44
Service visit - short$54.70
Service visit - long (hourly rate)$110.69
Gippsland 
Gippsland meter disconnection - use of locks & plugs$58.01
Gippsland special meter read$7.44
Gippsland service visit short$72.77
Gippsland service visit long (hourly rate)$147.25
Gippsland meter disconnection - excavating and shutting service fee$1,018.07
Gippsland request for meter upgrade$161.88
Gippsland regulator upgrade$161.88
Gippsland meter investigation - accuracy within code$1,018.07
Gippsland meter turn on/reconnect$48.91
Gippsland meter turn on/reconnect (AH 4pm-8pm)$212.45
Gippsland meter removal - various$69.31
Gippsland meter investigation - high account investigation$165.62