Fee schedule – Victoria

Electricity

Citipower

The below fees are pass-through charges for a service that we may have to arrange on your behalf through your Distributor, Citipower. All fees include GST and are valid from 1 January, 2022.

Description Business Hours After Hours
New connections responsible for metering 
Single Phase$558.69$674.64
Multi Phase DC$667.76$793.57
Multi Phase CT$2,792.55$3,748.34
New connections not responsible for metering 
Single phase$537.36$647.33
Multi phase DC$646.40$766.24
Multi phase CT$2,383.98$2,951.83
Ancillary Services Related to Metering 
Meter accuracy test$456.50$570.77
Meter accuracy test - additional meters$243.54N/A
Remote meter reconfiguration$60.63N/A
Special reading$32.63N/A
Basic or manually-read interval meter$32.63N/A
All Other Charges 
Meter/NMI/site investigation$395.65$492.79
Manual de-energisation$0.00N/A
Manual Re-energisation (incl. customer transfer)$0.00$194.43
Manual Re-energisation (same day)$50.95N/A
Isolation of supply or reconnection, excluding HV (single)$351.58$489.57
Isolation of supply and reconnection after isolation, excluding HV (same day)$646.83N/A
Standard alteration$607.54$845.99
Complex alteration$755.13$1,051.49
Failed field visit (complex tasks)$378.55$476.84
Failed field visit (simple tasks)$32.63N/A

Jemena

The below fees are pass-through charges for a service that we may have to arrange on your behalf through your Distributor, Jemena. All fees include GST and are valid from 1 January, 2022.

Description Business Hours After Hours
Connection services 
Basic single-phase connection*$620.39$821.67
Basic three-phase connection*$763.26$964.54
Ancillary network services 
Temporary single-phase connection*$620.39$821.67
Temporary three-phase connection*$763.26$964.54
Connection requiring a service vehicle - JEN is responsible for metering, customers >100 amps$467.81$666.06
Supply Abolishment CT Metered Site$403.76N/A
Field-based energisation (fuse insert)$0.00$95.04
Field-based de-energisation (fuse removal)$0.00$78.08
Disconnection (temporary) requiring a service vehicle$403.76$571.51
Reconnection requiring a service vehicle$467.81$666.06
Basic connection upgrade (single-phase to three-phase)*$763.26$964.54
Replacement of overhead basic connection (single-phase)*$744.04$945.32
Replacement of overhead basic connection (three-phase)*$825.79$1,027.07
Reserve feeder maintenance - $/kVA/annum$14.28N/A
Auxiliary metering services 
Remote special meter read$0.00N/A
Remote energisation$0.00N/A
Remote de-energisation$0.00N/A
Remote meter re-configuration$54.90N/A
Meter alteration (or relocation)$519.28$717.53
Field-based special meter reads$52.46N/A
Meter test of types 5, 6 and AMI smart metering installations (No charge for additional meters)$565.59$767.84
Type 7 metering (meter data service) - $/light/annum$1.58N/A
Non-contestable unmetered load (notional metering) - $/unmetered installation/annum$18.24N/A
Wasted Site Attendance 
Waste attendance – site visit (1),(2)$519.28$717.53
(1) Jemena will apply a Wasted Site Attendance fee in circumstances where on arrival at the site, it is found the customer’s premises are not ready for the scheduled work, or if the site is not safe to undertake the work or access to the site is limited.
(2) For services marked (*), the Wasted Site Attendance fee applies. For all other services, the Wasted Site Attendance fee is the service fee shown applicable to the service.

Powercor

The below fees are pass-through charges for a service that we may have to arrange on your behalf through your Distributor, Powercor. All fees include GST and are valid from 1 January, 2022.

Description Business Hours After Hours
New connections responsible for metering 
New connections responsible for metering single phase$562.23$684.40
New connections responsible for metering multi phase DC$696.31$830.01
New connections responsible for metering multi phase CT$2,726.36$3,672.53
New connections not responsible for metering 
New connections not responsible for metering single phase$525.88$638.02
New connections not responsible for metering multi phase DC$659.95$783.63
New connections not responsible for metering multi phase CT$2,726.36$3,672.53
Ancillary services related to metering 
Meter accuracy test$513.29640.84
Meter accuracy test - additional meters$240.79N/A
Remote meter reconfiguration$61.16N/A
Special reading$51.60N/A
Basic or manually-read interval meter$51.60N/A
All other charges 
Meter/NMI/site investigation$445.43$554.22
Manual de-energisation$0.00N/A
Manual re-energisation (incl. customer transfer)$0.00N/A
Manual re-energisation (same day)$95.77N/A
Isolation of supply or reconnection, excluding HV (single)$408.58$564.76
Isolation of supply and reconnection after isolation, excluding HV (same day)$751.71N/A
Standard alteration$706.06$975.92
Complex alteration$877.56$1,212.98
Failed field visit (complex tasks)$386.06$484.48
Failed field visit (simple tasks)$51.60N/A

United Energy

The below fees are pass-through charges for a service that we may have to arrange on your behalf through your Distributor, United Energy. All fees include GST and are valid from 1 January, 2022.

Description Business Hours After Hours
UE is Responsible Person 
Single phase single element$556.05$870.34
Single phase two element (off peak)$556.05$870.34
Three phase direct connected$1,930.12$3,021.08
UE is not Responsible Person 
Single phase single element$516.01$870.34
Single phase two element (off peak)$516.01$870.34
Three phase direct connected$1,761.24$3,021.08
Ancillary services related to metering 
Meter accuracy test$307.80$538.65
Meter accuracy test - additional meters$147.70N/A
Remote meter reconfiguration$73.41N/A
Special reading$25.86N/A
Basic or manually-read interval meter$25.86N/A
All other charges 
Meter/NMI/site investigation$307.80538.65
Manual de-energisation$0.00N/A
Manual re-energisation (incl. customer transfer)$0.00N/A
Manual re-energisation (same day)$83.00N/A
Isolation of supply or reconnection, excluding HV (single)$353.25$618.20
Isolation of supply and reconnection after isolation, excluding HV (same day)$649.91N/A
Standard alteration$610.42$1,068.27
Complex alteration$758.71$1,327.74
Installation of possum guards$422.55N/A
Failed field visit (complex tasks)$342.66$599.64
Failed field visit (simple tasks)$25.86N/A

Ausnet Services

The below fees are pass-through charges for a service that we may have to arrange on your behalf through your Distributor, AusNet Services. All fees include GST and are valid from 1 January, 2022.

Description Business Hours After Hours
New connections responsible for metering, customers<100amps 
Single Phase Overhead$548.19$959.33
Install 95mm overhead service from LVABC$937.74$1,641.05
Single Phase Underground$240.91$421.60
Multi Phase Overhead—Direct Connected Meter$622.97$1,090.21
Multi Phase Overhead—CT Connected Meter$1,189.40$2,004.44
Multi Phase Underground—Direct Connected Meter$381.82$1,438.02
Multi Phase Underground—CT Connected Meter$948.24$1,659.43
Temporary Overhead Supply—Coincident Disconnection (Truck visit)$543.52$951.16
Single Phase with Group Metering Inspection$519.45$519.45
Multi Phase Connection with Group Metering Inspection$665.03$665.03
New connections not responsible for metering, customers<100amps 
Single Phase Overhead$548.19$959.33
Install 95mm overhead service from LVABC$937.74$1,641.05
Single Phase Underground$240.91$421.60
Multi Phase Overhead—Direct Connected Meter$622.97$1,090.21
Multi Phase Overhead—CT Connected Meter$1,189.40$2,004.44
Multi Phase Underground—Direct Connected Meter$381.82$1,438.02
Multi Phase Underground—CT Connected Meter$948.24$1,659.43
Temporary Overhead Supply—Coincident Disconnection (Truck visit)$543.52$951.16
Single Phase with Group Metering Inspection$519.45$519.45
Multi Phase Connection with Group Metering Inspection$665.03$665.03
Field Officer Visits 
Field Officer Visits / Re-Energisation / De-Energisation$0.00$67.00
Remote Services 
Remote Re-energisation - Any Time$0.00N/A
Remote De-energisation - Any Time$0.00N/A
Remote Meter Re-configuration$16.62N/A
Remote Special Read$0.00N/A
Service truck visits 
Service Truck - Disconnect / Reconnect at pole or pit$624.15QUOTED
Wasted Truck Visit - customer not ready for their requested works$232.14QUOTED
Meter equipment tests 
Single Phase$342.84N/A
Single Phase (each additional meter)$79.05N/A
Multi Phase$342.84N/A
Multi Phase (each additional meter)$79.05N/A
Small Generator Installations (including PV) 
Pre Approval of PV and small generator installation < 4.6kW$0.00N/A
Pre Approval of PV and small generator installation 4.6kW to 15kW$358.37N/A
Pre Approval of PV and small generator installation 15kW to 30kW$358.37N/A
Meter Exchange for PV and small generator installationQUOTEDN/A
Meter Reconfiguration for PV and small generator installation$16.62N/A

Gas

Australian Gas Networks

The below fees are pass-through charges for a service that we may have to arrange on your behalf through your gas Distributor, Australian Gas Networks. All fees include GST and are valid from 1 January, 2022.

Description Fee
Attach Locks/Plugs to Meter for Debt$83.60
Disconnect service in street for debt - requiring excavation$783.20
Incomplete Meter Fix Request$106.70
Attend meter fix after faults rectified$118.80
Meter Refix$118.80
Meter Remove$118.80
High account investigations - commercial/industrial/other & domestic$250.80
Meter Turn-On$96.80
No access (gas meter)$80.30
Cross Meter Investigations$118.80
Remove Locks/Plugs to Meter for Debt$96.80
Reconnect Service in Street after payment$783.20
Same Day premium charge$255.20
Special 
Special Final Read - Metro$0.00
Special Final Read - Non-Metro$0.00
Special Reference Read - Metro$10.67
Special Reference Read - Non-Metro$14.63
Appointment for Special Read - Metro (AM/PM)$30.80
Appointment for Special Read - Non-Metro (AM/PM)$39.60
Special Transfer Read - Metro$10.23
Special Transfer Read - Non-Metro$14.08

Ausnet Services

The below fees are pass-through charges for a service that we may have to arrange on your behalf through your gas Distributor, AusNet Services. All fees include GST and are valid from 1 January, 2022.

Description Fee
Meter & Gas Installation Test, accuracy within Code$$206.87
Disconnection - locks & plugs at the meter installation$68.95
Reconnection – following insertion of locks & plugs at the meter installation$68.95
Disconnection – meter removal$958.10
Upgrade Meter Size – U10$515.90
Upgrade Meter Size – AL 425$2191.20
Provision of Service Pipe ($/m)$52.49
Provision of Service Pipe (Cost per hour)$151.90
Special 
Special read - final read$0.00
Special read - reference read$10.69
Special read - account investigation$10.69
Special read - customer transfer$0.00
Special read - disconnection$0.00

Multinet

The below fees are pass-through charges for a service that we may have to arrange on your behalf through your gas Distributor, Multinet. All fees include GST and are valid from 1 January, 2022.

Description Fee
Meter Investigation - NATA Test, accuracy within Code$794.88
Meter Investigation – High Account Investigation$171.99
Meter Disconnection – Use of locks & plugs$60.25
Meter Disconnection – excavating & shutting service fee$794.88
Meter Removal - Various$71.97
Meter Turn On / or Reconnect$50.79
Meter Turn On / or Reconnect (AH 4pm-8pm)$165.88
Request for Meter Upgrade$126.36
Regulator Upgrade$126.36
Special Meter Read$0.00
Service Visit - Short$56.80
Service Visit – Long (hourly rate)$114.95
Gippsland 
Gippsland Meter Disconnection-Use of Locks & Plugs$60.25
Gippsland Special Meter Read$0.00
Gippsland Service Visit Short$75.56
Gippsland Service Visit Long (Hourly Rate)$152.91
Gippsland Meter Disconnection-Excavating and Shutting Service Fee$1,057.23
Gippsland Request for Meter Upgrade$161.10
Gippsland Regulator Upgrade$168.10
Gippsland Meter Investigation - NATA Test, accuracy within Code$1,057.23
Gippsland Meter Turn On / or Reconnect$50.79
Gippsland Meter Turn On/Reconnect (AH 4pm-8pm)$220.63
Gippsland Meter Removal-Various$71.97
Gippsland Meter Investigation-High Account Investigation$171.99