Impacted by extreme weather? Find emergency contacts and customer support
here
.
For information about changes to energy prices
click here
Energy Plans
Refer a Friend
Solar Feed-in Tariffs
Moving
Start Moving Now
View Our Plans
Moving Tips
Payment Options
Lumo Energy App
Pay Online Now
EvenPay
®
Payment Difficulty
Concessions
Assistance
Family Violence
Financial Difficulty
Life Support
Hardship Policy
Making a Complaint
About Us
Contact Us
MyAccount
Climate Active
Media Centre
Partnerships
1300 115 866
MyAccount
Pay Bill
Sign Up
See more
Terms and Conditions
Expired, Closed or Withdrawn Offer, Promotions and Competitions
Fee Schedule – Victoria
Fee Schedule – South Australia
Home
Terms and Conditions
Expired, Closed or Withdrawn Offer, Promotions and Competitions
Expired, Closed or Withdrawn Offer, Promotions and Competitions
Lumo Flix Terms and Conditions
Refer a friend Terms and Conditions - 1 January 2019 to 9 December 2019
Lumo Energy Standard Retail Contract SA - to 17 March 2020
Lumo Energy Standard Retail Contract NSW - to 17 March 2020
Lumo Energy Standard Retail Contract QLD - to 17 March 2020
Lumo Energy Standard Retail Contract – 18 March 2020 to 30 June 2026
Lumo Ameego
®
Terms and Conditions - to 27 April 2020
Lumo Ameego
®
Program Credit Offer - to 27 April 2020
EvenPay
®
Terms and Conditions - to 21 July 2020
Lumo Rewards™ program Terms and Conditions - to 11 August 2020
Direct Debit Terms and Conditions - to 31 August 2020
Lumo Energy Market Retail Contract NSW - to 4 October 2020
Lumo Energy Market Retail Contract QLD - to 4 October 2020
Lumo Energy Market Retail Contract VIC - to 4 October 2020
Lumo Energy Ultimate Power Draw Competition Terms and Conditions - 5 October 2020 to 29 November 2020
Lumo Energy Ultimate Power Draw Competition Promotion Details - 5 October 2020 to 29 November 2020
Lumo Energy Privacy and Credit Reporting Policy - to 13 December 2020
Lumo Energy Standard Retail Contract VIC - to 31 December 2020
Lumo Energy Premium Feed in Tariff Terms and Conditions
Lumo Energy Transitional Feed in Tariff Terms and Conditions
Lumo Energy Ultimate Power Draw Competition Terms and Conditions - 30 November 2020 to 31 January 2021
Lumo Energy Ultimate Power Draw Competition Promotion Details - 30 November 2020 to 31 January 2021
Lumo Rewards™ Credits Offer Terms and Conditions - to 21 March 2021
Lumo Energy Ultimate Power Draw Competition Terms and Conditions - 1 February 2021 to 31 March 2021
Lumo Energy Ultimate Power Draw Competition Promotion Details - 1 February 2021 to 31 March 2021
Refer a friend Terms and Conditions - 10 December 2019 to 6 June 2021
Lumo Energy Ultimate Power Draw Competition Terms and Conditions - 29 March 2021 to 31 July 2021
Lumo Energy Ultimate Power Draw Competition Promotion Details - 29 March 2021 to 31 July 2021
Lumo Energy Movie Tickets Social Media Terms and Conditions from 2 July 2021
Lumo Energy Movie Tickets Social Media Terms and Conditions from 5 August 2021
Lumo Energy Father's Day Social Media Competition Terms and Conditions from 6 September 2021
Lumo Rewards™ Credits Offer Terms and Conditions - 22 March 2021 to 3 November 2021
Lumo Energy Ultimate Power Draw Competition Terms and Conditions - 1 August 2021 to 19 December 2021
Lumo Energy Ultimate Power Draw Competition Promotion Details - 1 August 2021 to 19 December 2021
Lumo Energy Standard Retail Contract VIC - 1 January 2021 to 28 February 2022
Lumo Energy Standard Retail Contract VIC - 1 March 2022 to 30 June 2026
Lumo Energy Ultimate Power Draw Competition Terms and Conditions - from 20 December 2021
Lumo Energy - Lumo Rewards™ Credits Competition Terms and Conditions - from 1 October 2021
Lumo Energy SA - Social Media Giant Wheel Tickets Promotion April 2022
Lumo Rewards™ program Terms and Conditions - 1 August 2020
Lumo Rewards™ Credits Offer Terms and Conditions- from 1 November 2021
Lumo Energy Refer a Friend Promotion Terms and Conditions - to 14 August 2022
Lumo Rewards™ Credits Offer Terms and Conditions - to 22 July 2022
Lumo Energy Market Retail Contract SA and VIC - 1 October 2020 to 8 November 2023
Lumo Energy Market Retail Contract SA and VIC - 9 November 2023 to 30 June 2026
Lumo Energy Refer a friend Terms and Conditions - 15 August 2022 - 5 November 2023
Lumo Rewards™ program Terms and Conditions - 15 June 2023 - 29 July 2025
Lumo Rewards™ Credits Offer Terms and Conditions - 25 July 2023 - 29 July 2025
Lumo Energy Refer a friend Terms and Conditions - 6 November 2023 - 18 January 2026
Lumo Energy EvenPay Terms and Conditions - July 2020