Lumo Energy App Help Centre

You can download the Lumo Energy app from the Appstore for iPhone or Google Play for Android.

To register, download the Lumo Energy app and select “Register a new user”

You don't need to register if you are already registered for MyAccount on the Lumo website – simply use the same login details.

You only need a few pieces of information to register and link your account. All we need is your:

• Account Number
• First and Last Name
• Date of Birth

You will need to ensure the information provided matches the details on your Lumo Energy account.

You can find your account number on your bill or welcome pack.

Registering is quick and easy. If you have all your details ready, it usually takes about 5 minutes.

The Lumo Energy app makes it easier for you to access your Lumo Account and track your bills and energy usage.

Give it a go! Download the app from the Appstore for iPhone or Google Play for Android.

The Lumo Energy app gives you access to your energy right from your pocket. Manage your energy account with Lumo, keep track of your usage and avoid bill shock, view and pay bills, setup Direct Debit, plus more!

If you don't have a smartphone, you can easily access your Lumo Energy Account via our MyAccount portal myaccount.lumoenergy.com.au/registration