MyAccount Help Centre

To register for MyAccount, enter your email address and set a password. Alternatively, you can register by using your Google, Microsoft or Apple account.

To complete your registration and link your account, you'll need your:

• Account Number
• First and Last Name
• Date of Birth

You will need to ensure the information provided matches the details on your Lumo Energy account.
You can find your account number on your bill or welcome pack.

If you've registered using an email address and password, you will receive an email to verify your account and complete your registration.

Register for MyAccount

You only need a few pieces of information to register and link your account. All we need is your:

• Account Number
• First and Last Name
• Date of Birth

You will need to ensure the information provided matches the details on your Lumo Energy account.
You can find your account number on your bill or welcome pack.

Register for MyAccount

Registering to MyAccount is quick and easy. If you have all your details ready, it usually takes about 5 minutes.

Register for MyAccount

MyAccount makes it easy for you to manage your account, anytime you need. You can pay and download your bills, apply concessions, opt into email bills and communications and much more.

Register for MyAccount

• View and download your bills
• Pay your bills
• Set up direct debit or update your banking details
• Change to email billing and communications
• Access rewards
• Update your phone numbers
• Add a concession card to your account

Register for MyAccount

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